Your data, scoped & documented.

Gamer VPN ("we", "our", "us") operates the Gamer VPN mobile application and the website gamervpn.net (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Gamer VPN is operated by FIRNAS CORP LLC, which is the data controller responsible for your personal data. For any data protection inquiries, contact us at info@gamervpn.net.

3.1 Device Information

When you use our app, we collect device model, operating system version, app version, and a randomly generated unique device identifier (UID) for account management and troubleshooting. No hardware identifiers (such as IMEI or serial number) are collected.

3.2 Network Information

We collect your IP address and approximate location (country/city) derived from your IP to assign you to the optimal server. Your ISP name may also be collected to optimize routing. This data is associated with your account for service delivery purposes.

3.3 Connection Statistics

We store aggregate connection count and bandwidth usage on your account for service management and capacity planning. These are aggregate counters only — we do not log individual session timestamps or durations.

3.4 Customer Support

If you contact us via the in-app live chat, your messages are stored to maintain conversation history with our support team.

3.5 Analytics & Diagnostics

We collect limited usage events (such as screen views and connection events) on our own secure backend to improve the app. Analytics data is only collected after you provide consent — no analytics events are recorded before both GDPR consent (for EU users) and App Tracking Transparency consent are resolved. We also collect crash and diagnostic reports on our own backend to help us fix stability issues. We do not use Firebase Analytics or Firebase Crashlytics.

3.6 Advertising

For free (non-premium) users, we display advertisements via Google AdMob. We use Apple's App Tracking Transparency (ATT) framework and request your explicit permission before any ad-related tracking. For users in the European Economic Area (EEA), we also present a GDPR consent form (via Google's User Messaging Platform) before ATT, in compliance with EU regulations. Premium subscribers see no ads and are not subject to ad-related data collection.

3.7 Push Notifications

We use Firebase Cloud Messaging (FCM) to deliver support chat replies and service updates. Only your push notification token (a random identifier assigned by Apple's push service) is shared with Firebase for this purpose. Push notification permission is requested separately and can be changed in iOS Settings at any time.

3.8 Subscription & Payment Data

For in-app purchases, payment is processed entirely by Apple — we never receive or store your payment card details. For website purchases, payment is processed by Stripe — we receive only a transaction reference, not your full payment details. We store your subscription status, plan type, and purchase/expiry dates on your account.

For users in the European Economic Area (EEA), we process your personal data under the following legal bases:

Our app implements a multi-step consent process to ensure compliance:

• Privacy & Terms Consent — On first launch, you must review and accept our Privacy Policy and Terms of Service before using the app.
• GDPR Consent (EEA users) — A consent form is presented via Google's User Messaging Platform (UMP), letting you choose your data processing preferences.
• App Tracking Transparency — Apple's ATT dialog appears after GDPR consent, asking permission for ad-related tracking. Shown once per app installation.

• Provide, maintain, and improve our VPN service
• Assign you to the optimal server based on your location
• Manage your account and subscription status
• Provide customer support via live chat
• Send push notifications about service updates and support replies
• Display relevant advertisements to free users (only with consent)
• Analyze usage trends and fix crashes to improve the app (only with consent for analytics)
• Detect and prevent fraud, abuse, or security threats

Gamer VPN maintains a strict no-logs policy for VPN tunnel activity. We do NOT log, monitor, or store:

While we collect your IP address for server assignment (Section 3.2), we do not associate your IP with any VPN tunnel activity or browsing data.

We do not sell, trade, or rent your personal information to third parties for marketing or advertising purposes. The following third-party services are used to operate the app:

We may disclose data to law enforcement only when legally required — noting that we hold minimal data due to our strict no-logs policy.

• Access — Request a copy of the personal data we hold about you.
• Correction — Request correction of inaccurate personal data.
• Deletion — Request deletion of your account and all associated data.
• Withdraw Consent — Change ATT permission in iOS Settings, reset your Advertising Identifier, use the "Privacy Options" button in-app (EEA users), or disable crash reports in app settings.
• Data Portability — Request your data in a machine-readable format.
• Restriction — Request restriction of processing in certain circumstances.
• Objection — Object to processing based on legitimate interest.
• Lodge a Complaint — You may complain to your local data protection authority if you believe your rights have been violated.

Your data may be processed on servers located outside your country of residence. Our third-party service providers (Google, Apple, Stripe) may transfer data internationally. These transfers are protected by appropriate safeguards including Standard Contractual Clauses (SCCs) and the providers' own data protection frameworks.

However, no method of electronic transmission is 100% secure.

Our Service is not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or website. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of the Service after changes constitutes acceptance of the updated policy.